Talk to a person
Questions about licensing, an order, or the app? Send a message and a real person replies — usually within 24 hours.
Prefer email?
Write to rizenai.com@gmail.com and we’ll pick it up from the same queue.
Helpful to include
- The email address on your account
- An order or licence number, if your question is about one
- What you expected, and what happened instead
Response time
Messages usually get a reply within 24 hours. Offline payments are approved much faster — a person checks the proof and issues your licence, normally within a few hours.